Sales and customer service can be enhanced by technology, tools, and smart innovations. However, the one thing that will really set you apart in the long term is the relationships you build with clients, suppliers, and your teams. I have the pleasure to talk with Jaran Vromen about how building the right relationships can really grow a business in the long run, how skills and character can prove more valuable than just your education and we have a quick look at the potential of NFTs for companies.